We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of eligible items by mail. We are happy to offer free returns for our customers.
ORDERS ARE ELIGIBLE FOR A REFUND IF:
- Items are unworn, unwashed, unaltered, and undamaged
- All labels and tags are attached and in their original condition
- Request for return is made and postmarked within 10 days of receipt of your order
- Items are purchased on carlaamaning.com
- Items are returned with original packaging, including any boxes, and other signature packaging materials
To begin the return process, please email customercare@carlaamaning.com with your order number. We will then send you an RMA document to be included in your package with a return-shipping label and instructions.
Please note that we do not refund original shipping fees.
ALL SALE ITEMS ARE FINAL SALE.
REFUNDS
Once the return package is received at our warehouse, the return process will take up to 2 weeks for the funds to be restored to your account.